Privacy Policy
Last Updated: March 11, 2026
1. Information We Collect
1.1 Personal Information:
- Name, email address, phone number
- Business/organization details
- Billing and payment information
1.2 Technical Information:
- IP address, browser type, device information
- Usage data and analytics
- Cookies and tracking technologies
2. How We Use Your Information
- To provide and maintain our services
- To process payments and transactions
- To communicate with you about services
- To improve our website and services
- To comply with legal obligations
3. Data Protection for Educational Institutions
For our school management system (nGEMS), we implement additional security measures:
- Data encryption for sensitive information
- Regular security audits and updates
- Access controls and user authentication
- Compliance with educational data protection standards
4. Payment Information Security
We use secure payment gateways (CashFree, Razorpay) that are PCI-DSS compliant. KBG Software does not store your credit card or bank account details.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.
6. Your Rights
- Right to access your personal data
- Right to correct inaccurate data
- Right to delete your data (subject to legal requirements)
- Right to object to processing
- Right to data portability
7. Cookies
Our website uses cookies to improve user experience. You can control cookies through your browser settings.
8. Third-Party Services
We may use third-party services for payment processing, analytics, and hosting. These services have their own privacy policies.
9. Changes to Privacy Policy
We may update this privacy policy periodically. We will notify you of any changes by posting the new policy on this page.
10. Contact Us
For privacy-related concerns, contact:
Data Protection Officer
KBG Software
Email: privacy@kbgsoftware.com
Phone: 0361-2263232
Address: 2nd Floor, House No.36, Naharoni Path, Dispur, Guwahati-781006, Assam